============================================================================= ============================================================================= DisplayLink Software Release: External Release Note Software Package: DisplayLink Graphics Product Version: 6.2.37544.0 Product Date: 13th April 2012 DisplayLink Core Software Version: 6.2.37537.0 DisplayLink Core Software Date: 11th April 2012 DisplayLink DL-3x00 Firmware Version: 6.2.15.46896 ============================================================================= ============================================================================= A. Introduction =============== This is R6.2M2, the second maintenance release of R6.2. It has been put through a full system test and is suitable for deployment to end-users. DisplayLink Software Release R6.2 delivers the following features: - Support for USB 3.0 monitor designs - Improvement to USB 3.0 host compatibility - Improved DisplayPort support for USB 3.0 designs - Support for DisplayPort to DVI and DisplayPort to HDMI adapters (video only) - Prototype Windows 8 support - Critical bug fixes and compatibility improvements for all products For further support and information about DisplayLink software, please visit http://www.displaylink.com/support A1. Important notes about DL-3x00 Firmware ========================================== This software release contains an embedded firmware image. DL-3x00 devices will be automatically upgraded with this firmware upon connection. B. Contents =========== A. Introduction A1. Important notes about DL-3x00 Firmware B. Contents C. New features C1. Fixed issues since R6.1 (6.1.35667.0) C2. Fixed issues since R6.2 (6.2.36607.0) D. How to Install and Use E. Supported Operating Systems F. PC Recommended Specifications G. Language Support H. Supported Hardware I. Known Issues and Limitations C. New features =============== DisplayLink Software Release R6.2 delivers the following features: - Support for USB 3.0 monitor designs - Improvement to USB 3.0 host compatibility - Improved DisplayPort support for USB 3.0 designs - Support for DisplayPort to DVI and DisplayPort to HDMI adapters (video only) - Prototype Windows 8 support - Critical bug fixes and compatibility improvements for all products C1. Fixed issues since R6.1 (6.1.35667.0) ----------------------------------------- When dual-head DisplayLink device with one monitor attached is heavily loaded sometimes a ghost monitor is detected on second output even though nothing is connected. (13117) Added possibility to uninstall DisplayLink software silently using msiexec or through Installer API. (13037, 8756) DisplayLink software installation fails on systems without latest Windows updates installed and which are not connected to the Internet during the installation process. (13124) Monitors supporting resolutions larger that 2560x1440 attached through DisplayPort to DisplayLink device show corrupted content. (12676) Audio volume sometimes is not restored on Windows XP after coming back from power states or with unplug-replug. (12752) Fixed compatibility issues with AS Media USB 3.0 Host controllers. V6.2 should be used in conjunction with AS Media driver version 1.14.5 Occasionally when connecting a dual-head DisplayLink device with two monitors attached one of the monitors appear in clone mode instead of extend. (11741) When connecting a dual-head DisplayLink device with two monitors where one is of resolution greater than 1920x1200 it will appear with corrupted image and the device will hang. (13186) PowerDirector 9 crashes with DisplayLink driver. (12446) Network malfunction after disabling and enabling back the network adapter. (13101) DisplayLink screen can sometimes not come back from power save mode. (13254) For some monitors 640x480 resolution is not available in the list of available resolutions. (13267) DisplayLink monitor is in power save mode after resuming from hibernation. (13319) Sometimes a DisplayLink monitor connected through DisplayPort may enter power save after a resolution change. (13266) Video displayed on a DisplayLink monitor freezes when transferring large amount of data over Ethernet on the same device. (13127) Video noise is visible on DisplayLink monitor when playing video. (13113, 12980) On some Ethernet networks it is necessary to power cycle the DisplayLink device to connect successfully with PPPOE. (13038) On few Windows XP systems it's not possible to control the audio volume of DisplayLink devices using keyboard shortcuts. (Bug 13283) VGA display connected to a DL3x00 device is flashing. (Bug 13255) Windows Update error messages shown incorrectly. (12214) HDMI audio stops playing after a while in some configurations. (13307) On few systems corruption is shown after a layout change or resuming from power save. (13165, 13149) On few systems a layout change while playing video can provoke a blue screen. (13140) "Safely remove" icon incorrectly shown in the Windows system tray. (13175) C2. Fixed issues since R6.2 (6.2.36607.0) ----------------------------------------- Issues fixed in R6.2M2 ---------------------- Audio on DL3x00 devices is not automatically default when first connected to Windows XP systems. (13511) Some systems may not boot into Windows when DisplayLink device is connected. (13657) USB 3 connection dropping to USB 2 during power state transitions with some DL3x00 devices. (13769) Issues fixed in R6.2M1 ---------------------- Occasionally after installation the Ethernet driver for the DisplayLink device will not load. Unplug and replug to recover. (12050) Sometimes changing mode or layout position of a DisplayLink monitor may fail with a "Cannot write to specific device" message in the system tray. To recover replug the device. (13517) All screens are black after several layout changes on some machines. (13550) Wrong audio jack information. (13496) Sometimes a DisplayLink monitor connected through DisplayPort may flash after a resolution change. (13342) On some Windows XP systems connecting a network cable to a DisplayLink device causes the address bar of Windows Explorer to start blinking. (12568) On some systems all displays may be black or flashing when resuming from display power save. (13582) Sometimes all screens are black after resuming from sleep. (13471) DisplayPort monitor may remain black after being connected to a DisplayLink device. (13577) HDMI audio stops playing after some time. (13307) Audio not available on DisplayPort monitors immediately after drivers installation. (13580) Ethernet on DL3x00 devices unreliable when connected to specific Gigabit Ethernet switches. (13161) Default volume on DL3x00 devices too high. (13608) D. How to Install and use ========================= Please find detailed guidance and information about how to install and use this software in the DisplayLink Software User Guide: http://kb.displaylink.com/298 Corporations can apply for a corporate install version at www.displaylink.com/corporateinstall For further support and information about DisplayLink software, please visit http://www.displaylink.com/support E. Supported Operating Systems ============================== This release can be installed on the following operating systems: - Windows XP SP2 (32-bit edition only) - Windows XP SP3 (32-bit edition only) - Windows Vista SP1 (32-bit and 64-bit editions) - Windows Vista SP2 (32-bit and 64-bit editions) - Windows 7 (32-bit and 64-bit editions) - Windows 8 (32-bit and 64-bit editions) - Windows Server 2008 (32-bit and 64-bit editions) (This OS has received limited testing) - Windows Server 2008 R2 (This OS has received limited testing) Windows 2000 SP4 is supported by older versions of the DisplayLink software: http://www.displaylink.com/downloads Video: video is supported in extend mode with most popular video players on Windows XP and Windows 7/Vista in WDDM/Aero Mode. Video support is limited in other configurations including mirror mode and Windows 7/Vista Basic Mode. Installation on Windows Server is enabled, but untested. End users may try to use DisplayLink on server editions, but these are not supported configurations. F. PC Recommended Specifications ================================ Please find detailed information about the minimum and recommended system specifications needed to run this software in the DisplayLink Software User Guide: http://kb.displaylink.com/298 G. Language Support =================== Please find the complete list of languages supported by this software in the DisplayLink Software User Guide: http://kb.displaylink.com/298 H. Supported Hardware ===================== Devices supported: - DL-3100 / DL-3500 / DL-3700 / DL-3900 - DL115 / DL125 / DL165 / DL195 - DL120 / DL160 I. Known Issues and Limitations =============================== System behaviour with DisplayLink attached screens has been well tested. Testing covers plug/unplug, mode changes, playing video, hibernate, sleep/standby, multiple users, different user rights, attached screen as primary screen, attached screen as only screen, and other aspects. Some use cases may exhibit minor issues, general troubleshooting recommendations are: - detach then reattach the DisplayLink device's USB cable - change display settings using DL-GUI - change display settings using WDP - ensure you have the latest graphics drivers installed for your system GPU For information about specific issues please see the DisplayLink support knowledgebase: http://www.displaylink.com/support/knowledgebase.php